Privacy Policy

Privacy Policy

Last updated: October 5, 2026

Trinity Line Garage Door Co ("Trinity Line," "we," "our," or "us") is dedicated to protecting the privacy and personal information of our website visitors and clients throughout Dallas and North Texas. This Privacy Policy outlines our data handling practices for trinitylinegaragedoor.com.

1. Information We Collect

To maximize customer convenience and speed of service, our website operates on a call-first model. We do not maintain public lead capture forms or store sensitive submission data through our website.

• Call & Contact Information: When you call our dispatch line at +1 325-312-5201 or send an email, we may record your name, telephone number, service address, and door symptoms to schedule and dispatch your service.
• Technical & Log Data: Standard server logs collect non-identifiable technical data such as IP address, browser type, referral URLs, and access timestamps to ensure site security and fast loading performance.

2. How We Use Your Information

We use customer-provided phone and address information strictly for:

• Confirming technician appointments and dispatch arrival times.
• Diagnosing, repairing, and installing residential and commercial garage door equipment.
• Providing clear invoicing, itemized receipts, and honoring parts warranty records.
• Responding to direct inquiries submitted via phone or email.

3. No Sale or Sharing of Personal Data

We never sell, rent, trade, or monetize your personal phone number, address, or email to third-party marketing companies, data brokers, or advertisers. Your information is used exclusively by Trinity Line to execute your requested overhead door services.

4. Cookies and Analytical Tracking

Our website may use standard cookies and analytics tools (such as Google Analytics) to assess website traffic patterns and improve usability. These tools collect anonymized usage metrics without storing direct personal identification.

5. Data Security Measures

We enforce strict physical, electronic, and procedural safeguards to protect all client records against unauthorized access, loss, or alteration. All web traffic is encrypted using Secure Sockets Layer (SSL / HTTPS) protocols.

6. Contact Us Regarding Your Privacy

If you have questions, corrections, or inquiries regarding our privacy standards, please contact our Dallas office: